Refund Policy (Returns & Exchange Policy)

You may request a return within 5 days of delivery.
You may request an exchange within 10 days of delivery.
Do not accept any package if the seal is broken or unsealed at delivery.
If you receive a defective or damaged product, please contact us with photos or a video of the product.
Returned or exchanged items must be unused, unwashed, with original packaging and tags intact.
Products that are used, washed, or missing packaging/tags will not be accepted.
After we receive the returned item at our warehouse, we will perform a quality check. Only then we will process a refund or replacement.
Refunds are only given for defective/damaged products under the above conditions, or when replacement is not feasible.